Due to an overwhelming number of emails and calls, we have to make the tough decision to stop our phone lines. We are making this decision in an effort to eliminate any backlog and provide better support to all customers. We hope to be back on calls starting next week but in the meantime please email info@wagjag.com with all your inquiries. Thank you for your support and patience.
As always, our customers are our number one priority. There has been an understandable increase in customer inquiries, and as a result, our Customer Service team may not be able to respond to your questions in the timely manner we pride ourselves on.
We hope that you understand, and assure you that we will respond to each customer as soon as possible. We ask that you please allow up to 5-7 business days for a response.
Reach us by email at: info@wagjag.com
For purchases outside of our 14-day Refund Policy, please contact us by email only.
We have been actively reaching out to all of our merchant partners in an effort to lengthen expiry dates and extend booking windows. We will continue to update this page as more information becomes available.
Note: Your voucher will automatically reflect any updated expiry. You can download your voucher again through your account under My Purchases.
Flying Squirrel (All Locations): Hamilton, London, Ottawa, Winnipeg, North Calgary, South Calgary, Victoria
Expiry Change: 90-120 days to 180 days
Flying Squirrel will honour promotional value on all expired vouchers
Rossini Restaurant
Expiry Change: 120 days to 180 days
Captain Jack's Fun Center
Expiry Change: 45 days to 90 days
Captain Jack's Fun Center
Expiry Change: 45 days to 90 days
Ultimate Niagara Falls Mini Putt Adventure
Expiry Change: 45 days to 90 days
Vittorio's Italian Eatery
Expiry Change: 45 days to 90 days
TGI Fridays (Fallsview)
Expiry Change: 45 days to 90 days
Outback Steakhouse (Fallsview)
Expiry Change: 45 days to 90 days
IMAX (Fallsview)
Expiry Change: 45 days to 90 days
Fallsview Group Adventure
Expiry Change: 45 days to 90 days
Fallsview Funcation
Expiry Change: 45 days to 90 days
iHOP (Fallsview)
Expiry Change: 45 days to 180 days
Restaurant Bundle (Fallsview)
Expiry Change: 45 days to 180 days
GTA Mattress (Sealy Euro Top Mattress)
Expiry Change: 90 days to 180 days
GTA Mattress (Sealy Posturepedic)
Expiry Change: 90 days to 180 days
Creekside Estate Winery
Expiry Change: 120 days to 180 days
Michael's on Simcoe
Expiry Change: 120 days to 150 days
Oliver's Steakhouse
Expiry Change: 120 days to 150 days
KW Duct Cleaning
Expiry Change: 90 days to 150 days
Touch of Magic
Expiry Change: 90 days to 150 days
Hand & Stone Massage and Facial Spa
Expiry Change: March 31 to May 31, 2020
Amazing Adventures
Expiry Change: 60 days to 120 days to redeem first Play Pass
Garden Houzz
Expiry Change: April 10 to May 15, 2020
Rockin' Jump
Expiry Change: 90 days to 150 days
Shiny Home Care (Carpet Cleaning)
Expiry Change: 90 days to 8 months
Shiny Home Care (Duct Cleaning)
Expiry Change: 90 days to 8 months
Fallsview Indoor Waterpark
Expiry Change: 90 days to 150 days
Spring Man Canada (Driveway Seal)
Expiry Change: 90 days to 150 days
Spring Man Canada (Spring Services)
Expiry Change: 90 days to 150 days
Adventure Flying Ltd
Expiry Change: 120 days to 365 days
Black's Distillery
Expiry Change: 120 days to 180 days
Glass Mosaic
Expiry Change: 90 days to 150 days
Oceana Holistic
Expiry Change: 120 days to 180 days
Nickel 9 Distillery
Expiry Change: 120 days to 180 days
Fantasy Fair
Expiry Change: 120 days to 180 days
Legoland Discovery Centre
Expiry Change: 90 days to December 31, 2020
Winery Guys Tours
Expiry Change: 120 days to 180 days
Cosmopolitan Heating and Cooling Mechanical Services Inc.
Expiry Change: 90 days to 180 days
Photos Unlimited Portrait Studio
Expiry Change: 90 days to 180 days
Cambridge Heating and Cooling (Air Conditioners)
Expiry Change: 90 days to 180 days
Cambridge Heating and Cooling (Furnaces)
Expiry Change: 90 days to 180 days
iPhotography
Expiry Change: 90 days to 180 days
Skin ResQ Medi Spa
Expiry Change: 90 days to 180 days
3 Steps Up
Expiry Change: 90 days to 180 days
Calamus Estate Winery
Expiry Change: April 1 to June 1, 2020
smarco.ca (Tune-Ups)
Expiry Change: 60 days to 180 days
smarco.ca (Furnaces)
Expiry Change: 60 days to 180 days
The Pines Spa
Expiry Change: 90 days to 180 days
Penthouse Catering (Intro to Indian Cooking Course)
Expiry Change: 120 days to 180 days
Penthouse Catering (Thai Cooking Class)
Expiry Change: 120 days to 180 days
Penthouse Catering (Knife Skills Course)
Expiry Change: 120 days to 180 days
Penthouse Catering (Sushi-Making Class)
Expiry Change: 120 days to 180 days
NasCar Auto Service
Expiry Change: 120 days to 180 days
Evelyn's Hair Cutting Salon
Expiry Change: 90 days to 150 days
Health Diagnostics Lab
Expiry Change: 90 days to 150 days
Test Your Intolerance (Allergy and Sensitivity Tests)
Expiry Change: 90 days to 150 days
Test Your Intolerance (Pet Allergy Tests)
Expiry Change: 90 days to 150 days
VRulez
Expiry Change: 90 days to 150 days
Direct Source Auto
Expiry Change: June 15 to July 31, 2020
Wine Kitz
Expiry Change: 120 days to 180 days
Thai One On
Expiry Change: 90 days to 180 days
Esthetics by Claire (Spa Facial)
Expiry Change: 120 days to 180 days
Esthetics by Claire (Mani-Pedi)
Expiry Change: 120 days to 180 days
Esthetics by Claire (1-Hour Massage)
Expiry Change: 120 days to 180 days
Lerni
Expiry Change: 30 days to 180 days
International Open Academy
Expiry Change: 30 days to 365 days
Second City
Expiry Change: 60 days to 120 days
Titan Interactif
Expiry Change: 90 days to 180 days
Techzenik
Expiry Change: 90 days to 180 days
BioPro Natural Solutions & Wellness Centre
Expiry Change: 120 days to 180 days
Mavis Eglinton Physiotherapy Clinic
Expiry Change: 90 days to 180 days
Midnight Sun Tanning And Float Centre
Expiry Change: 120 days to 180 days
Barefoot Bushcraft
Expiry Change: 90 days to 180 days
Niagara Fun Tours
Expiry Change: April 30 to December 31, 2020
Niagara Skydive Centre
Expiry Change: August 1 to September 30, 2020
Niagara Falls Air Tours Inc.
Expiry Change: May 31 to 180 days
Bird Kingdom
Expiry Change: 45 days to 180 days
Popeyes Louisiana Kitchen
Expiry Change: 120 days to 180 days
Chopsticks & Forks
Expiry Change: 60 days to 180 days
Stuffy Riders
Expiry Change: June 30 to 180 days
Starry Paradise
Expiry Change: 90 days to 180 days
Masala Canteen
Expiry Change: 60 days to 180 days
The Vogue Spa
Expiry Change: 90 days to 180 days
Kingsway Equestrian
Expiry Change: 90 days to 180 days
Bodies On The Go (Microdermabrasion)
Expiry Change: 90 days to 180 days
Bodies On The Go (Permanent Makeup)
Expiry Change: 90 days to 180 days
Platinum Lash
Expiry Change: 90 days to 150 days
Fitness Ninja
Expiry Change: 90 days to 150 days
McCoy Burger
Expiry Change: 60 days to 1 year
Destiny Equestrian
Expiry Change: 3 months to 180 days
The Windsor Arms Hotel
Expiry Change: April 30 to July 31, 2020
Holland Marsh Wineries
Expiry Change: Vendor willing to honour all vouchers
Americana Indoor Waterpark
Expiry Change: 120 days to December 31, 2020
Homewood Suites Waterloo St Jacobs
Expiry Change: Homewood Suites will be honouring all unused vouchers indefinitely
The Purple Pear
Expiry Change: May 31 to November 15, 2020
The Canadian Association of Medical Aesthetics
Expiry Change: 180 days to 365 days
Chateau des Charmes
Expiry Change: April 30 to August 30, 2020
GlowZone360
Expiry Change: July 31 to July 24, 2021
Summit Climbing Co. (Caving & Climbing)
Expiry Change: November 1, 2020 to November 1, 2021
Summit Climbing Co. (Whitewater Kayaking)
Expiry Change: September 1, 2020 to September 1, 2021
Eva's Original Chimneys
Expiry Change: Unredeemed vouchers will be honoured indefinitely
Classic Bowl
Expiry Change: April 12, 2020 to September 6, 2020
During these times, we are advising our customers against unnecessary travel of any kind. We are working with all our hotel partners to extend reservations windows, and these updated reservation windows for each hotel offer will be posted below. Our hotel partners will, in partnership with WagJag, do all they can to accommodate all WagJag voucher sales, and prior reservations at a later date.
Please note, additional blackout dates may not be listed here. Please refer to your updated voucher for a complete list of valid dates.
Comfort Inn Lundy's Lane
Booking Window: Extended from April 9 to June 15, 2020
The Ashwood
Booking Window: Extended from April 30 to June 30, 2020
Days Inn Near the Falls
Booking Window: Extended from April 15 to June 15, 2020
Travelodge Bonaventure
Booking Window: Extended from May 7 to June 30, 2020
Tower Hotel Fallsview
Booking Window: Extended from March 31 to April 30, 2020
The Oakes Hotel
Booking Window: Extended from April 30 to December 20, 2020
The Falls Hotel
Booking Window: Extended from April 30 to December 20, 2020
Northumberland Heights Wellness Resort & Spa
Booking Window: Extended from April 29 to December 31, 2020
Marriott On The Falls
Booking Window: Extended from April 30 to June 19, 2020
Marriott Fallsview Hotel & Spa
Booking Window: Extended from April 30 to June 19, 2020
Rodeway Inn King William
Booking Window: Extended from May 31 to November 30, 2020
White Oaks Resort & Spa
Booking Window: Extended from May 31 to September 30, 2020
Eganridge Resort, Country Club & Spa
Allowing postponements with no penalty, and allowing the value of the voucher to be used towards a future stay.
Living Water Resort
Booking Window: Extended from May 31 to September 3, 2020
Not valid for weekends after May 31
Living Stone Golf Resort
Booking Window: Extended from May 31 to September 3, 2020
Not valid for weekends after May 31
We will be honouring all refund requests for canceled events in accordance with our Refund Policy. The following events have been canceled:
The Home Show & Canada Blooms
Backyard Living Expo
NHL Alumni Tour (March 14th)
Canadian Pet Expo
Monster Jam
Harlem Globetrotters: Toronto, Hamilton, Mississauga, Oshawa, St Catharines, Kingston - Note: Event has been postponed. Voucher purchased can be used for the rescheduled date. WagJag will communicate the new event dates to all purchasers once confirmation on the new date(s) is received.
Come From Away
The Donna Summer Musical
Cuvée Grand Tasting
Lincoln Alexander (April 11th)
Greg Frewin (Elite Tours)
York Durham Heritage Railway: Sesame Street on Rails, Marvel Superhero Spectacular, Great Gatsby 20’s Dinner and Dance, Paw Patrol on Rails, Eggtacular Easter Festival
Royal Canadian Circus (Alberta Dates)
Spring Cottage Life Show
As of now, WagJag Shopping/Product offers are not affected by the current COVID-19 situation.
Product will continue to ship in line with the timelines outlined in the Fine Print of each offer.
WagJag Grocery remains largely unaffected at this time.
We encourage all customers to pick up their selected items in a timely manner and advise connecting with your selected pick up location directly to avoid any inconvenience.
Toronto (University of Toronto) - U of T Bookstore, 214 College Street, Toronto, ON, M5T3A1 - LOCATION TEMPORARILY CLOSED
Toronto (Humber Bay) - Penguin Pick Up - 2131 Lakeshore Blvd W, Toronto, ON, M8V0A5 - LOCATION TEMPORARILY CLOSED
York (Penguin Pick Up) - 1401 Lawrence Ave W, Toronto, ON, M6L1A4 - LOCATION TEMPORARILY CLOSED
Ottawa (Penguin Pick Up) - 1331 Clyde Avenue, Ottawa ON, K2C3G4 - LOCATION TEMPORARILY CLOSED
Vaughan (Penguin Pick Up), 3200 Hwy 7., Concord ON, L4K5Z - LOCATION TEMPORARILY CLOSED
The following stores operating with reduced hours:
Eastern (629 Eastern Ave, Toronto, ON): 9AM - 6PM
Crossroads (2625C Weston Road, North York, ON): 9AM - 6PM
Yonge and Eglinton (120 Eglinton Ave E, Toronto, ON): 9AM - 6PM
Adelaide (531 Adelaide St W, Toronto, ON): 9AM - 6PM
Abell (68 Abell St, Toronto, ON): 9AM - 6PM
Church (609 Church St, Toronto, ON): 9AM - 6PM
Queens Quay (228 Queens Quay, Toronto, ON): 9AM - 6PM
Scarborough (1900 Eglinton Ave E, Scarborough, ON): 12PM – 6PM
Richmond Hill (9325 Yonge St, Richmond Hill, ON): 12PM – 6PM
Hamilton (653 Upper James St, Hamilton, ON): 12PM – 6PM
Parliament (453 Parliament St, Toronto, ON): 12PM – 6PM
Wasaga Beach (2-291 Main Street, Wasaga Beach, ON): Monday - Friday, 10AM - 5PM; Saturday & Sunday, Closed
Waterloo (4-55 Northfield Drive East Waterloo, ON): Monday - Friday, 9AM - 6PM; Saturday & Sunday, Closed
Ajax (180 Harwood Ave. S., Ajax, ON): 10AM – 5PM
Oshawa (191 Bloor St. E, Oshawa, ON): 10AM – 5PM
Select offers will be unavailable at the Wasaga and Barrie locations. Please see offer details for more information
We want to encourage our customers to adhere to the social distancing measures that have been suggested by the government and health officials.
We hope the deals and savings we pass along offer you some sort of relief during these difficult times. You can count on us to do our part.
Stay home. Stay healthy.
Sincerely,
The WagJag Family